Effective Date: 13-09-2024
At Corporate Ethoss, we strive to provide our customers with high-quality products and services. If you are not completely satisfied with your purchase, we are here to help. Please review our Return Policy below.
1. Eligibility for Returns
- To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
- Returns must be initiated within [X] days from the date of purchase.
2. Non-Returnable Items
- Certain items are non-returnable, including but not limited to:
- Customized or personalized products.
- Downloadable digital products.
- Items on sale or clearance.
- Services or consulting fees.
3. Return Process
- To initiate a return, please contact our customer support team at [your email address] with your order number and reason for the return.
- Once your return request is approved, you will receive instructions on how to return your item(s) to us.
4. Refunds
- Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within [X] business days.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Exchanges
- If you wish to exchange an item for a different size or color, please contact us at [your email address]. Exchanges are subject to availability and must also meet the return eligibility criteria mentioned above.
6. Damaged or Defective Items
- If you receive a damaged or defective item, please notify us immediately at [your email address]. We will provide a replacement or full refund, including shipping costs, for defective items.
7. Contact Us
If you have any questions about our Return Policy, please contact us at contact@corporateethoss.com.